I will never be use AA again!! I booked a flight for me and my son to hitch our loved ones on trip. Very long Tale small a little something came up and we've been not able to go presently. I named your company with about a weeks notice. Canceled the battle with mobile phone rep John; who was quite polite. He did not say something about the amount of charge I might be occur for canceling the flight. I termed again to request in regards to the cost and I was explained to that I would be demand $200 by AA and $fifty through the resource I utilized to e-book the flight for each individual. That I would've a $fifteen credit for each human being… I requested to speak to her supervisor and Michelle Morgan was the person I upcoming talked to. She was no help, I questioned to talk to her supervisor and she or he said that there was not one person earlier mentioned her. I told her which i was certain that there was somebody above her. Last but not least she said which i could go to the customer relations World-wide-web-site. All over again I questioned her twice for her supervisor’s title and he or she replied customer relations. I again told her I wanted the name of her immediate supervisor, the individual that she documented to…the identify given was Jalia Elisidi .
If This can be the new American Airlines I’ll go on file as expressing I like the previous a single far better. You won’t go broke by shedding my enterprise but you will have an additional seat accessible to market to A few other unsuspecting consumer.
Also, there are actually identification requirements for the airport since it relates to domestic airline travel. All customers age eighteen several years and more mature have to current Formal Image identification just before boarding the aircraft.
I obtain it terrible to obtain my luggage go lacking in Miami on both of those leaving and returning flights. I assume to get contacted right away on how we can come to an arrangement about this. I might be performing a adhere to up.
A company associate And that i traveled back again from Punta Cana, DR on flight 1629 from a business excursion final Friday (two/five/16) and then on to Dallas by means of flight 207. The moment arriving again into Dallas and retrieving our baggage, we found a powerful odor to the suitcases then about the contents inside, the offensive “musty” smell permeated anything and on some goods it’s Uncertain the odor is often eradicated.
Very last thirty day period, I traveled on American Airways from Portland, Maine to Washington, DC. I can’t inform you ample about the superb service I been given. I requested a wheelchair for each airports along with the chair and attendants were ideal there and this link went higher than and further than the decision to responsibility.
please let me know the standing of my refund. initially, i booked aa#2602 from san francisco to chicago on friday, april 29th.
Had terrific shopper service sine one/17. Been pulled from the FRA flight and stayed for two times in Philly. Now one/19 I will resume my flight to FRA with up to par documentation. To my shock the ticket agent with the sign in counter had been Completely rude, not helpful and anticipated me to search out my baggage which was checked in to the 17th Which I used to be not able to retrieve After i was pulled from the flight on Sunday.
I'm very unsatisfied together with your client service!!! I do think it absolutely was more cost-effective in your case To do that to me than to run the flight that I was originally on, as the flight wasn't whole.
On Could 21, 2016 I had been with a flight 1087 from Dallas to Atlanta. At a while in the course of that flight I felt Ill and was attempting to stand up, having said that, I passed out And that i usually do not keep in mind anything else. I was out on the ground and figured out later that there were clinical particular about the plane who assisted me. I used to be taken into the medical center and was admitted. I had been from the healthcare facility until eventually some tests had been completed and was advised which i possibly experienced a seizure, becoming discharged on Tuesday night. I'd to alter my flight back again to Oklahoma Town as they felt I needed to have the medication in my system ahead of flying. I would want to thank the flight attendants, These health-related folks about the aircraft who took good treatment of me and all of those traveling who participated in some way to make sure that I was O.
We boarded the airplane and there were 2 great gentlemen attendants. They served a person spherical of drinks very quickly and in no way came back again about and requested if we needed the rest to consume.
Pretty unhappy using a.A. consumer relations. My spouse went to Italy to the memorial of her mom and when she was there she received bronchitis with ear an infection, subsequently the physician advised her not to fly right before one 7 days to apparent the an infection.
I'm Keeping reservations for flights departing 26 Sep. I booked this flight in June. I am making use of two vouchers as partial payment for these flights. I sent the vouchers on the address supplied in July.
Talking with an American Airways agent is really a problem. Did you go through the similar problem or was you knowledge greater that the majority. Share your feelings with us.